This well known, innovative organisation is looking for an experienced CRM Manager to join the business to help create and deliver initiatives for top quality end to end customer experiences and brand loyalty. You will have extensive knowledge of implementing CRM packages for a global company, experience with driving ROI from extensive database programmes and proven expertise in data and technology. This role has a strong strategic element so candidates applying must have experience in this area!
The CRM Manager will take full control of the strategic function which involves managing and delivering the customer engagement plan, making sure it is targeted and precise to reach the intended audience. Ensure customers are receiving the relevant information at optimal consistency as well as use applicable data and resources to deliver relevant customer relation activities. As CRM Manager, you will collaborate with other integral members of the CRM department as well as key stakeholders and external partners to ensure effective collaboration and on point messaging.
This is a great opportunity for a strategic CRM professional to enter into a new role in an established, constantly growing and well respected company. Please note that this role ideally requires someone with at least 5 years CRM or Marketing experience. Due to the location of this Dunstable-based office, this role is easily-commutable from Cambridge, Royston, Harlow, Luton, Stevenage, Welwyn Garden City, St Albans, Hatfield, Bishops Stortford, Bedford, Milton Keynes, Aylesbury and Hemel Hempstead.
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