Description
If you’re an experienced User Experience (UX) Manager who is ready to take their next step in your career, then this one is for you! We’re recruiting for a global membership not-for-profit who have tens of thousands of members across the world. Our client offers a vast range of services and has built a global professional network which provides their members with the training, tools, and insights they need to achieve excellence.
As the UX Manager, you will play a pivotal role in shaping the user experience for our client’s website platforms. Your primary responsibility will be to develop and implement a holistic UX strategy that aligns with business goals and enhances customer satisfaction. You will lead a team of UX/UI designers and QA specialists, fostering collaboration and innovation to deliver high-quality design outcomes. Through user research, usability testing, and data-driven insights, you will identify opportunities for improvement and streamline processes to ensure an exceptional user journey.
This is a true hybrid position, with the requirement to be in the office just once a week. The company pride themselves on a high level of employee engagement, and have an unrivalled benefits package including 12% pension contributions, healthcare, employee assistance programme, ongoing support for professional development/training, access to a wellbeing centre/on-site mental health first aiders, birthday leave, Christmas shut down, eye tests…the list goes on!! They really do look after their employees.
Key Responsibilities:
- Develop and implement a UX strategy aligned with business goals and industry standards
- Lead and mentor a team of designers and QA specialists, fostering creativity and quality
- Conduct user research to understand behaviors and pain points, informing design decisions
- Create user journey maps and flows, identifying areas for improvement
- Oversee wireframing and prototyping for new website updates
- Plan and conduct usability testing, making data-informed design improvements
- Ensure quality assurance and integration of UX design into development
- Advocate for accessibility and monitor UX metrics for continuous improvement
- Collaborate with digital teams on CRO initiatives and personalised experiences
Requirements:
- Proven experience in UX management or senior design roles
- Leadership and team management skills
- Proficiency in UX methodologies and design tools
- Knowledge of web and mobile design best practices
- Experience with project management tools
- Understanding of Agile/Scrum methodology
- Experience in CRO strategies and A/B testing
They really do offer genuine work-life balance, flexibility, a hybrid working structure, and a fantastic benefits package! With just a day a week in their Lincolnshire based this role is commutable from Peterborough, Cambridge, St. Ives, Huntingdon, Leicester, Stamford, Market Deeping, Bourne, Corby, Market Harborough, Kettering, Northampton, Spalding, Grantham, Oundle, Wellingborough and Nottingham.